Shipping and Exchange Policy

All items are checked before shipment. We have a 7-day exchange policy, which means you have 7 days after receiving your item to request a replacement of the same item design if it is received damaged caused by shipment or if you received the wrong item.

Please inspect your order upon reception and contact us immediately.

To be eligible for a replacement, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging.

All necklace and bracelet measurement are posted. Exchanges due to purchased incorrect measurement will not be accepted for sanitary reasons.

Please get in touch if you have questions or concerns about your specific item. You can contact us at We’ll send you a pick up tracking number for the damaged/wrong item and instructions on how to send your package. Please allow us to make it right.